The pack

What you take to council

The pack is a dated file about whether people with disabilities can use your public pages, forms, and public PDFs. Attach the first two pages to a council packet. Forward the tickets to the website vendor unedited. That is the record, and that is the work list.

Cover and scope

Which public website we looked at, and what we wrote down.

What changed

What is new, fixed, or worse than last month. First month is a baseline.

Tickets

Plain language, with click steps when we know your website system. Forward them unedited. Work the list with the vendor.

A short note in the pack explains what automated checks miss. The tickets are still what you hand the website vendor this month. The public sample is a labeled example from a real crawl — not a live city’s file.

Read the sample fileWhat a Title II file is