People who use a screen reader, captions, a keyboard, or larger text still need licenses, packets, and utility pages. Title II of the ADA is the part of federal law that covers cities, towns, and townships — not private stores. Each month we look at the public website and send a dated file plus tickets the website vendor can run.

What happens if the public website is not usable?

There is no parking-ticket fine chart for cities. A resident can complain to the Justice Department or go to court. A court can order the city to fix the pages and, if the city loses, may award attorney’s fees. ActaPack sends a dated file and tickets. We do not certify compliance.

$8,400 per year or $799 per month for one public website. Twelve dated files a year plus tickets for the website vendor.

Public-site accessibility · Title II

The monthly file clerks attach to council.

Title II of the ADA

The ADA rule that city and township public websites must work for people with disabilities — not private stores. What Title II is

means a resident who cannot see the page, hear a video, or use a mouse should still be able to use the public website and public PDFs. Each month we look at those pages and write down what we find. You get a dated file you can keep, and tickets your website vendor can run so the pages get closer to the standard.

See what’s included Sign in

Larger cities (50,000+): 26 April 2027. Smaller cities: 26 April 2028.

Price: $8,400 / year or $799 / month
Program: Twelve dated files one public website
Install: Nothing we look; you keep the PDF
Company: ActaPack LLC Minneapolis

Why this exists: Title II of the ADA says the city’s public website has to work for people with disabilities. That is the why. The monthly file is how you show you looked. If the pages still do not work, it is a complaint or a court order — not a published fine chart. What happens if you miss.
What you pay: One public website. $8,400 / year. Dated monthly file and ticket list for your public site. We do not certify compliance. Twelve dated files. Nothing to install.
Will it help us file and fix: Attach the PDF for council. Forward tickets unedited. Work the list with the website vendor.

What you get

The file

A dated PDF: what we looked at, what got worse, and the tickets to hand the vendor. Keep it with council papers.

The tickets

Plain language plus what to do on the website. Forward them unedited. Nothing to install.

The change list

What is new, fixed, or worse than last month. That is why it is monthly.

See what is in the pack · What we take to council · Already paying for a toolbar or a page report? How this file is different · A widget does not count

For

City, town, or township clerks — whatever system already runs the public site
The website vendor who already keeps the city site

Who it is for

Not for

A signed stamp that the site meets the federal standard
A toolbar that sits on top of the page
Hospitals or private stores — a different part of the ADA

Who it is not for

Questions clerks ask

What is Title II?: People who use a screen reader, captions, a keyboard, or larger text still need licenses, packets, and utility pages. Title II of the ADA is the part of federal law that covers cities, towns, and townships — not private stores. Each month we look at the public website and send a dated file plus tickets the website vendor can run.
What happens if the public website is not usable?: There is no parking-ticket fine chart for cities. A resident can complain to the Justice Department or go to court. A court can order the city to fix the pages and, if the city loses, may award attorney’s fees. ActaPack sends a dated file and tickets. We do not certify compliance.
Do you certify that our website meets WCAG?: No. ActaPack does not certify WCAG conformance. We send a dated file you can keep and tickets your website vendor can run so the city can work toward the standard.
What does it cost?: $8,400 per year or $799 per month for one public website. Twelve dated files a year plus tickets for the website vendor.